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ASQ
employs strategic planning techniques similar to those used
by successful businesses and organizations. The Section Business
Plan is an element of ASQ's Section Management Process (SMP). It complements
the other elements of the SMP:
- Assessing member needs and
expectations, and
- Measuring the Section's
performance
The ASQ Section 801 Business Plan is built using
the results of our assessment of member needs and expectations gathered
through such means as surveys and informal feedback from members. The
Business Plan is developed in parallel with the Section budget for the
fiscal year (July1 through June 30) in order to assure that we are aligning
our use of our financial resources with activities that will increase
member value, increase member retention, and increase member
satisfaction.
The Section Executive Committee tracks our progress toward achieving our
goals and takes action to keep the plan on track as needed
throughout the fiscal year. Many goals are part of long-range plans
spanning multiple years.
See
the 2011-2012
Section Business Plan
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