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ASQ
employs strategic planning techniques similar to those used
by successful businesses and organizations. The Section Business
Plan is an element of ASQ's Section Management Process (SMP). It
complements the other elements of the SMP:
- Assessing member needs and
expectations, and
- Measuring the Section's
performance
The ASQ Section 801 Business Plan is built using the results
of our assessment of member needs and expectations gathered through such
means as surveys and informal feedback from members. The Business Plan
is developed in parallel with the Section budget for the fiscal year
(July1 through June 30) in order to assure that we are aligning our use of
our financial resources with activities that will increase member value,
increase member retention, and increase member satisfaction.
The Section Executive Committee tracks our progress toward achieving our
goals and takes action to keep the plan on track as needed
throughout the fiscal year. Many goals are part of long-range plans
spanning multiple years.
Checkout our
dashboard
Submit your section’s 2006-07 plan
to HQ (smp@asq.org) and your RD by October
1, 2006.
Achieve 75% of your
goals and submit completed plan and cover letter to HQ (SMP@asq.org) and your RD by September 1,
2007.
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Objective
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Activity Title
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Activity Description
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Activity Date(s)
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Measure
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Goal
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Status ^
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% of Goal Achieved‡
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Contact*
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Comments
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Increase Member Participation
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Recruiting
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Recruit in Government, Healthcare, and
Education segments
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Throughout the year
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Increase membership representation
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20 new members total in targeted
segments
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J. Heston
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Stretch Goal
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Increase Member Value
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Education
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Plan & offer a variety of
professional development classes including certification refreshers
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Fall and Spring
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Number of courses conducted
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2 Fall
2 Spring
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M. Shraim
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Stretch Goal
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Increase Member Participation
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Program Planning
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Throughout the year
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# of segments addressed in programs
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3 out of 5 segments
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D. Rotondo
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Routine Goal
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Increase Member Value
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Spring Conference
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Conduct an all-day workshop
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Spring 2008
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# of conference participants
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80
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J. Williamson
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Routine Goal
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Increase Member Value
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Newsletter
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Distribute newsletter
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Quarterly
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Number of newsletters published
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4
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A. O’Neal
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Routine Goal
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Increase Member Satisfaction
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Enhance Awareness of Quality
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Offer a scholarship for high school
students planning to attend college
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June 2008
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Scholarship offered
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1
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C. Gawlak
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Routine Goal
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Increase Member Value
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Member Communication
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Survey members for help in planning
programs, training, and determining effectiveness of speakers
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Throughout the year
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Number of section members responding
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100
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J. Rogers
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Routine Goal
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Increase Member Satisfaction
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Website Benchmark
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Log receipt and posting of
updates. Determine number of site hits.
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Throughout the year
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Timeliness of updates and number of
hits
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Establish Benchmarks
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G. Clark
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New Goal
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Columns
with bold headings are required.
^ This can
be used for tracking progress. A common legend to use: A (ahead of schedule),
B (behind schedule), O (on schedule), C (complete), H (on hold), D (dropped)
‡ These
columns must be filled in when plan is submitted for the Total Quality
Award. * Who is responsible
for this activity?
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